Saturdays are typically very busy here at Central Florida PowerSports. Customers come in early for parts for their bike projects or repairs. Other customers have appointments to meet with our sales staff to purchase that new vehicle they've been dreaming about and saving for.
This past Saturday was an extra special day. One of our customers came in and accidentally left her wallet before leaving the store. She called back right away and had me look for her wallet, but no luck. The wallet was gone. I took her information in case anyone turned it in. Immediately, I told our parts team members about the lost wallet.
About an hour later, the customer returned, hoping that her wallet would have turned up, but again, no luck. The customer was hopeless, explaining that she had just returned from her father's out-of-state funeral and was, understandably, a little absent-minded from the trip.
Now, this is where it gets really good. Our team came together to help her. Apparently, her wallet wasn't just lost... but stolen. We were able to review the security cameras to identify the perpetrator and his vehicle. This information was very helpful to the officer who took the report. Our customer filed a report and was very happy that we took the extra steps and actually cared about her situation.
I am so proud of our team working together to help a customer in need.
Written By Lynnja 5'2"
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KTM as just announced a new generation of killer enduros with the market-leading KTM EXC and XC-W range. With a lineup of new 2-stroke and 4-stroke machines capable of traversing the most extreme terrain on earth, the new offroad and dual-sport range is definitely READY TO RACE.
Developed on the toughest climbs, gnarliest terrain and in deepest mud with our FMF KTM Factory Racing stars, the benchmark-setting KTM offroad models have just raised the bar yet again. The 2020 lineup includes the new KTM 150 XC-W TPI, KTM 250 XC-W TPI and KTM 300 XC-W TPI 2-strokes, as well as the new offroad-only KTM 350 XCF-W and KTM 500 XCF-W 4-strokes. Rounding out the new models are the KTM 350 EXC-F and KTM 500 EXC-F dual sports.
Building on the constantly evolving and advancing technology found in KTM’s enduro machines, this wide range of KTM models boasts the very latest in innovation. These 2020 machines feature updated high-performance engines, a new chassis with improved WP XPLOR suspension, improved handling, new bodywork, new air filter box, new cooling system, and new exhaust systems. These improvements and refinements, combined with the high-quality NEKEN handlebar, Brembo brakes, No-Dirt footpegs, and CNC-milled hubs with Giant rims fitted as standard equipment, ensure that the new KTM EXC and XC-W machines are the best performing and most extreme offroad and dual-sport bikes on the market.
To get the very best out of the new KTM EXC and XC-W model lineup, KTM has continued to develop its high-quality selection of KTM PowerParts, which enables riders to customize their machines to take it to new heights. KTM enduro fans can also find a wide range of riding gear, protection and casual wear in the KTM PowerWear collection, ensuring they can be READY TO RACE both on and off the bike.
The new bikes will be on our showroom floors soon! Come on in and check them out!